Our priority is safeguarding your private data and valuing your privacy. This Privacy Statement outlines our practices regarding collection, utilization, sharing, and protection of your details when you use our site, make bookings, or engage with our services online or offline.
We might gather the following categories of data:
Individual Details
Full Name
Email Address
Contact Number
Postal Address
Payment Information (handled securely via third-party services)
Government-Issued Identification (for verifying age and identity, if needed)
Reservation & Utilization Information
Booking Record
Preferences and Specific Requests
Service Usage During Stay (e.g., wellness center, dining, casino usage)
Technical Data
Internet Protocol Address
Type of Device and Web Browser
Cookies and Monitoring Tools
Interactions with Our Site (e.g., pages visited, clicks)
We utilize your details for these objectives:
To handle bookings and reservations
To confirm your identity and age
To safely process payments
To tailor your experience
To deliver booking confirmations and alerts
To offer customer assistance
To enhance our site and services
To meet legal and regulatory duties
We don’t sell your personal data. Nonetheless, we may disclose it to:
Approved service partners (e.g., payment service providers, customer support platforms)
Legal or governmental bodies, as mandated by law
Partners for marketing purposes, with your approval
We utilize cookies to improve your interaction, monitor site traffic, and provide personalized material. You can adjust your cookie settings via your browser options.
We use industry-standard protection techniques to shield your data from unauthorized access, loss, or misuse. Payment processes are encrypted and conducted securely.
Depending on your jurisdiction, you may possess rights to:
Access your personal information
Amend or update incorrect details
Request removal of your information
Revoke consent for specific data usages
Dispute or limit data processing
To utilize these rights, reach out using the contact details provided below.
We keep your personal information only as long as necessary for the purposes outlined in this policy, or as required by relevant legislation.
Our services are designed for individuals aged 18 and over. We do not intentionally gather information from minors. If we learn we have collected data from a child, we will promptly delete it.
We may revise this Privacy Statement occasionally. Updates will be published on this page with a revised date. We suggest reviewing it periodically.
If you have questions or worries about this Privacy Statement or your data, please contact us.